- Grab Philippines and Foodpanda are back to business after announcing in the morning of March 17 that they will suspend operations
- GrabCar and GrabTrike remain suspended in compliance with enhanced community quarantine regulations
- Foodpanda advises customers to utilize online payment to limit human interaction
Earlier on March 17, Grab Philippines and Foodpanda have suspended their operations due to enhanced community quarantine but have released announcements in the afternoon that they are resuming.
Brian Cu, president of Grab Philippines issued a statement earlier in the morning.
“Alinsunod sa directive ng DOTr regarding sa Enhanced Community Quarantine na ipapatupad sa Luzon, nais po naming ipagbigay alam sa inyo na lahat ng ating mga Grab services – GrabCar, GrabTrike, GrabFood, GrabExpress, etc sa buong Luzon ay pansamantala po nating ihihinto starting March 17, 12MN upang pahalagahan ang kalusugan at kaligtasan ng bawat isa.”
Later in the afternoon, he has clarified an update that they will be back in operations.
“Matapos po ang aming assessment at pakikipag-ugnayan sa pamahalaan, nais ko pong i-share sa inyo na muli na pong magpapatuloy ang operations ng GrabFood at GrabExpress sa ating mga service areas sa Luzon upang matulungan ang ating mga kababayan sa kanilang mga pang-araw araw na pangangailangan tulad ng pagkain, gamot, at iba pang necessities.”
He also reminded their partners to strictly comply with hygiene protocols to avoid the spread of COVID-19. GrabCar and GrabTrike services remain suspended in line with the enhanced community quarantine guidelines.
Foodpanda was also quick to inform its customers that they will resume their food delivery services.
“As clarified by the leadership of the Department of Trade and Industry, Foodpanda is allowed to operate along with other food services platforms as providers of basic necessities.
In light of this recent mandate, we would like to reassure you that foodpanda continues to operate as usual with free delivery on every order.”
The company encouraged its customers to switch to online payment to keep human interaction to a minimum level.
March 17 is the first day of the implementation of enhanced community quarantine in Luzon. Public transportation has been shut down. The president imposed stricter measures due to increasing coronavirus cases and the need to address it sooner than later.