Grab needs 20K more drivers to meet the demand of its consumers

  • Grab company deactivated 5K partner-drivers last week due to incomplete documentation required by LTFRB.
  • Many Grab users experienced surge in ride fares and longer waiting time of bookings.
  • To combat the present scenario, Grab expressed their need to acquire 15K to 20K more TNVS units.

High-priced Grab ride is very common during rush hour, Friday nights, and on holiday seasons. Ride fares in these times are overwhelming but since we’re already used to it and sometimes we urgently need to reach our destination, we shrug it off, and literally grab it.

But recently, even on non-peak hours, pricey Grab fares have been observed. A 3.4 to 3.9-kilometer location distance from BGC High Street to Ayala Triangle based on Google Maps was seen to have been flagged as already high-cost fare in the Grab app. One of the causes of this experience by many commuters recently is due to the deactivation of 5,000 partner-drivers of the Grab company, which happened early last week.

Image via Riva De Guzman

Grab stated in a report published by Inquirer that they already warned commuters on the expected effects (higher fares and longer waiting time) of this mass deactivation before it was implemented. But Grab conveyed that the permanent fix to meet the demand for ride-hailing service is an additional 15,000 to 20,000 Transport Network Vehicle Service (TNVS) units. Although their action to deactivate some of their TNVS units caused an impact on their service, they emphasized that it was done to comply with the rules of TNVS presenting complete documentations to Land Transportation Franchising and Regulatory Board (LTFRB).

Since everyone is already accustomed in using this service–– where convenience for commuters is highly delivered and takes off the part in our lives where we queue on train stations or jeepney terminals, long patience from us is highly advised as long as these companies ensure our safety.

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